Comments on: Evaluating Online Backup Services

By: Philippe Moufflet

Philippe Moufflet — Wed, 23 Nov 2011 15:44:58 +0000

We have used both Mozy and Intronis and all I can say is that Intronis is unquestionably the better choice. There are two major ways Intronis beats Mozy. The first is that this article refers to backup uploads, not restores. Mozy (this may have changed) use to send you a ZIP file link via email that you would download. This process (of receiving the email) took on two occasions more than 3 days!!!!! Can you really wait that long to get your data back? The second is with Support. Intronis’ wait time is about 30second. I have sat with mozy waiting more than 10 minutes to talk to someone – who then had to escalate me to higher support (more waiting!). Backup is the most important add-on you can select for your company. If saving a few bucks is the way you want to get – you will get what you pay for, and probably get burned for it down the line.

By: Stew Parkin

Stew Parkin — Wed, 09 Nov 2011 09:26:38 +0000

Why would you say that Aryan?

Some software is WAN optimised to ensure that users can backup over small upload speeds.

For example only sending block level changes to files, de-duplication and compression.

By: Aryan Ahmed

Aryan Ahmed — Tue, 08 Nov 2011 15:22:27 +0000

For me with having just 1MBPS upload online backup can never be a solution.

By: Stew Parkin

Stew Parkin — Mon, 26 Sep 2011 14:01:07 +0000

Its interesting to read the comments about the products like Mozy not being considered to be ‘Bargin Basement’ products.

Surely the key to a successful backup solution, is not just the software being used, but also the hardware that the data is being stored on? For the cost of most of nearly all the products mentioned in this thread, surely the quality of their back end systems has to come into question?

I know there is certainly a trade off between the cost and the quality of a backup solution, but when a company is offering X 100′s of GB of free backup, it must question weather that solution is one that can be used to protect critical business data.

By: Kareem

Kareem — Fri, 23 Sep 2011 22:24:33 +0000

I vote for Iozeta online backup. I’m using it and it is great.

By: Zorak4Now

Zorak4Now — Wed, 07 Sep 2011 09:12:07 +0000

Have a look at http://www.beecloud.eu. They are a livedrive reseller and offer the backup option (512Gb) for FREE. They are dedicated in helping users to take solid good backups.

By: aris jay

aris jay — Tue, 06 Sep 2011 03:17:29 +0000

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By: Dean Winchester

Dean Winchester — Tue, 09 Aug 2011 21:25:38 +0000

I recommend http://www.iozeta.com/. I use it at home to back up my personal files which contains such important memories that time could never replace. I just wanted to share to everybody how lucky I am to have chosen this back up company.

By: netizenx

netizenx — Mon, 25 Jul 2011 15:00:02 +0000

Everyone should consider security of your data in the cloud like data encryption, en-route to and at rest the cloud. Find out who owns the encryption keys, could an employee of the company access your data? Additionally, consider the company ‘s ability to maintain business, as free isn’t sustainable and unlimited isn’t really unlimited. Where is your data being stored, maybe in some country without privacy laws (reference my earlier statement about employee access to the data)? The idiom “too good to be true” should apply to your online backup vendor as it would in any business case. You need to get answers to these questions because your data is important, that’s why your paying to keep it safe in a secondary location off-site (you should also backup locally for faster recovery). Take an example with Mozy, it isn’t the lowest cost solution and may not have all of the file sharing features of other cloud solutions, but it is owned by a leading provider of storage solutions. And to Mozy’s credit, they have continued to address technical issues and add features like multiple PC backup plans and mobile access.

By: Dave

Dave — Thu, 30 Jun 2011 08:31:42 +0000

Check out SafeCopy backup if not Dropbox.They are great online backups services.With SafeCopy ,one is allowed to backup more than one computer on a single account and they are cost effective and so efficient.

By: Alexander

Alexander — Wed, 22 Jun 2011 18:13:04 +0000

@Bob

Use either ElephantDrive or Mozy. Neither are the cheapest, both are better products than the bargain basement offerings.

By: Bob Pittman

Bob Pittman — Tue, 07 Jun 2011 17:27:49 +0000

I have only one PC and I need online backup for home finances, photos and music. Who should I use?

By: lovol

lovol — Thu, 12 May 2011 06:22:59 +0000

The only service offering unlimited backup any more is LiveDrive, but it’s quite expensive. But you can get it cheaper at http://www.lushbackup.com . They offer unlimited backup for £2 a month!! And you can stream you music from the internet to any computer/iphone. Not sure what the big deal is with google music when you can do it using your online backup.

By: Leo

Leo — Sun, 17 Apr 2011 16:38:14 +0000

Our company tested and compared the top online backup services (Mozy, iDrive, SugarSync, Carbonite, Elephant Drive, etc). Our only issue with Mozy is the lack of phone support for their Home plans. It’s a great service, but if you don’t need all the functionality of a Professional Plan, and want to save money (you get 50GB of backup for $6/ month for the personal plan- that much backup space would be $400/ month with the Pro Plan), it’s too bad you can’t get phone help if you need it. Here is our comparison grid and reviews: online-backup.choosewhat.com

By: computer repairs perth

computer repairs perth — Sun, 03 Apr 2011 01:04:21 +0000

Australian small business should also consider if servers used for backup are located on the Australian continent because the law relating to privacy may not apply.

By: Muzunto

Muzunto — Mon, 28 Mar 2011 13:14:14 +0000

To compare some of the big players like Dropbox, Mozy, SugarSync etc, etc, is properly like compare BMW, Mercedes and Audi against each other!
None of them are bad and all have their strong and some weak points.
I’m using SugarSync, and I’m very happy with that.
The only “but” I have found so far is the need for an PAUSE button.
I’m living in a 3.world country were the bandwidth often is very slow during the day and then picks up a bit in the evening and night.
Here it would be very convenient with an PAUSE option. However SugarSync has promised to add this function soon.
Right now I have to close the program when the bandwidth is slow, which is somehow unpractical.
Another option by SugarSync is that you are able to adjust the upload speed if your bandwidth is slow (by me it is so slow, that this is not even an option).
I think program developer sometimes forget that there is a huge marked waiting in 3.world countries, if they just would remember the special requirement we have.
When we have to choose a program one of the things we always look into is how it performs with fluctuating bandwidth and with frequent interruption of the connection in the middle of an op-/download.
So far SugarSync has performed well under these conditions!
Another winning factor for me was the free 5GB storage, where most other providers only gives 2GB.
So from my side “Thumbs Up” for SugarSync 
Right now SugarSync is running an promotion that gives you double bonus if you sign up from an referral link..

If you want to sign up, use below referral code.
We will then both get 500MB extra if you sign up for the Free 5GB or 10GB extra on any of the paid-for services!
https://www.sugarsync.com/referral?rf=fijafg792ozzo

By: LH

LH — Thu, 17 Mar 2011 16:39:59 +0000

Yes, Mozy modified their unlimited plan & I am getting out once my subscription is over! Have tried SugarSync & it seems user friendly. Anyone interested in giving it a try, use the referral link below to get an additional 500MB, on top of the free 5GB.

https://www.sugarsync.com/referral?rf=fdpno03dwgzmo

- LH

By: Randy Mennie

Randy Mennie — Tue, 15 Mar 2011 05:56:23 +0000

I have used Mozy on my Macs for several years until version 2.1 came out. There is now one huge bug which leaves the the user’s hard drive continuously thrashing while failing to complete any backups. There are numerous unanswered messages regarding this problem on their support portal. This and the changed pricing structure has me looking elsewhere.

By: Erik

Erik — Wed, 09 Mar 2011 19:38:49 +0000

Check out MiMedia (www.mimedia.com). More than just backup, instant access to your digital life from any connected device….

http://www.youtube.com/watch?v=YVOquldmUXE

By: Maxi

Maxi — Tue, 08 Mar 2011 06:44:10 +0000

I think iDrive is better and i have used it for now two years.I’m also hearing about an online backup system called Safecopy and i think i should give it a spin and then see how it works